Last updated: 12 October 2026
This policy explains what personal information Oil of Arabia collects when you visit oilofarabia.com or place an order, and how we use it.
Information we collect
- Order details: your name, delivery address, phone number and email address, and the products you order.
- Account details: if you create an account, your login details and order history.
- Messages: anything you send us by phone, email or our website.
- Reviews and comments: the name, email and content you submit.
- Browsing information: your IP address, device and browser type, and how you use our site, collected through cookies and similar technologies.
We accept cash on delivery only, so we do not collect or store payment card details.
How we use it
- To process, deliver and support your orders, including contacting you about them.
- To answer your questions and provide customer support.
- To prevent fraud and spam, and keep the site secure.
- To understand how our site is used and improve it.
- To show relevant advertising on platforms such as Facebook and Instagram.
Who we share it with
We do not sell your personal information. We share only what is needed with:
- Courier and delivery partners, who receive your name, address and phone number to deliver your order.
- Meta (Facebook and Instagram), through the Meta Pixel, which records visits and purchases to measure and personalise our advertising.
- Google, through Google Analytics and related tools, to measure site traffic and performance.
- Service providers who host our website, send our emails and filter spam (such as Akismet and Gravatar for comments), under their own privacy terms.
- Authorities, where we are required to by law.
Cookies
We use cookies to keep your cart and login working, to remember your preferences, and for analytics and advertising as described above. You can block or delete cookies in your browser settings, although parts of the site, such as the cart, may then not work.
How long we keep it
We keep order records for as long as needed for delivery, customer support, and our legal and accounting obligations. Account information is kept until you ask us to delete your account.
Your choices
You can ask us to show you, correct or delete the personal information we hold about you, or to stop using it for marketing. Contact us using the details below and we will respond as soon as we can.
Children
Our site is not intended for children, and we do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
Contact us
- Phone: +92 300 8498609
- Email: oilofarabia@gmail.com